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The Frequent Flyer Gazette

Monday, 12 August 2019

Qantas Denies Lounge Access Despite Oneworld Rules
Qantas has been caught out denying lounge access to frequent flyers, despite them clearly being eligible under Oneworld alliance rules.

In one recent case, Qantas incorrectly refused lounge entry in Perth. To make matters worse, Qantas later defended their ground staff's actions and refused to admit the mistake or offer compensation.
Qantas Completes A330 Refurbishments
The days of flying on an old, angle-flat SkyBed Qantas Business class seat are officially over. Almost seven years after announcing its Airbus A330 refurbishment program, Qantas has now finally upgraded its final Airbus A330 with the newest generation of Business class suites and upgraded Panasonic in-flight entertainment systems. more...
Avoid Hong Kong During Protests?
Last Tuesday, the Australian government issued a new travel warning for Hong Kong, raising its advice level to "exercise a high degree of caution". This is a result of the ongoing protests in Hong Kong that have been happening for the past 10 weeks and have been widely reported in the media. As the protests continue, there are some concerns that the more...
Upcoming Webinar...
Qantas Changes: Maximise Your Points

On 20 June 2019, Qantas Frequent Flyer announced significant changes to its frequent flyer program. Alongside new program features like lifetime Platinum status, new partner airlines and a Points Club, Qantas announced that it will increase the number of points required for upgrades and Classic Flight Reward redemptions in premium cabins.

This means that, from 18 September 2019, Qantas award seats in Premium Economy, Business and First Class are all going to become more expensive. This not only applies to Qantas flights, but also seats on all other partner airlines that are booked using Qantas points. Qantas' popular Oneworld Award, which allows you to travel around the world with up to 5 stopovers, is also becoming more expensive in the pointy end.

In the upcoming Frequent Flyer Solutions webinar on Wednesday 14 August, Matt will explain exactly what's changing and how you can maximise your points before Qantas increases the cost of redeeming them. If you have a large balance of Qantas points - or status credits - this webinar is for you.
Top 5 Credit Card Deals for August 2019
Credit card sign-up bonuses are one of the easiest ways to accumulate frequent flyer points quickly and relatively cheaply! By applying for a credit card and paying the annual fee, you can earn tens of thousands of frequent flyer points towards your next trip. And as always, there are plenty of credit card sign-up deals available in Australia during August. If you're thinking about applying more...
Qantas Dreamliner for Sydney-Santiago
Qantas will retire its Boeing 747s from the Sydney-Santiago route, replacing them with Boeing 787-9 Dreamliners from 24 June 2020 - just in time for the winter school holidays. At the same time, Qantas will ramp up its frequency on the Santiago route from four times per week to daily. The Qantas Dreamliner has 236 seats across Business, Premium Economy and Economy. Although more...
Upcoming changes & expiring deals...

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The Australian Frequent Flyer, 2019
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