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The Frequent Flyer Gazette
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| Monday, 11 September 2023 |
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Qantas' Mysterious Downgrade Compensation Policy
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Last week, I wrote about my experience of trying to get a partial refund from Virgin Australia after I was involuntarily downgraded from Business to Economy Class.
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| There's a big difference in how different airlines compensate passengers for the inconvenience of a forced downgrade. Although Qantas' refund turnaround times are a bit faster than Virgin, its downgrade compensation policy lacks transparency. |
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Redeem Velocity Points on All Nippon Airways
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| Velocity Frequent Flyer members can now redeem Velocity points on All Nippon Airways (ANA) flights, including in First Class. But you can't book online. |
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Beginner's Guide to Qantas Points Club
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| By earning at least 150,000 Qantas Frequent Flyer points in a year, you'll automatically enjoy the benefits of Qantas Points Club membership. As a new benefit, up to 20,000 points transferred each year from Qantas Business Rewards also count towards this. |
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Qantas Premier Platinum Credit Card
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Earn 1 Qantas Point per $1 spent (up to $10,000/month) and receive two annual complimentary Qantas lounge invitations.
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| Earn 60,000 bonus Qantas Points when you apply by 29 November 2023. Plus an extra 20,000 points if you haven't earned Qantas Points from a credit card in the past year. Minimum spend and conditions apply. |
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Last Chance: Velocity Status Match for Qantas Flyers
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| Virgin Australia has launched a Velocity Gold status match for eligible Qantas Frequent Flyer members who apply by 15 September 2023. |
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This Month's Best Velocity Credit Card Offers
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| Choose a Velocity points credit card with our list of September's best Virgin Australia credit cards and top Velocity sign-up bonus offers. |
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We can help you to redeem your points
Having trouble using your points to book flights? Our new Frequent Flyer Concierge service can help!
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| Let the team know where you'd like to go, and our agents will search for an itinerary that meets your requirements. |
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Expiring Deals & Upcoming Changes
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