The Frequent Flyer Gazette
Thursday, 18 July 2019
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Qantas Denies Boarding Due to Damaged Passport |
An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation.
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Qantas Two-Factor Authentication Begins |
Qantas Frequent Flyer implemented two-factor authentication on Monday, meaning members may now be required to enter an SMS verification code or answer security questions when accessing their accounts. Qantas' two-factor authentication is designed to make frequent flyer accounts more secure and prevent fraud. But some AFF members are unhappy with the way it has been implemented. Two-factor more... |
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Deal: Free Lounge Access in Singapore |
Are you flying with Singapore Airlines, SilkAir or Air New Zealand through Singapore's Changi Airport? Thanks to the Changi Transit Programme, you can get free lounge access or a shopping voucher while in transit! Eligible passengers connecting through Singapore on a round-trip booking can receive a SGD$20 gift voucher to use at almost any shop within Changi Airport. Alternatively, the voucher can be used to access the Ambassador Lounge in more... |
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Would you like help to redeem your points? |
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Delta, Velocity Update Comfort+ Fare Classes |
Delta has re-jigged the fare classes used for its Comfort+ and Premium Select cabins, resulting in changes to Velocity Frequent Flyer earning. Delta is now using both "W" and "S" fare classes for its domestic Comfort+ product. The "S" class was previously used for Discount Economy tickets, causing some concern that the change would result in a reduction in Velocity points and status credits earned. Thankfully, this does not appear to be the case. Velocity Frequent Flyer updated its more... |
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KrisFlyer Spontaneous Escapes Deals |
KrisFlyer Spontaneous Escapes deals are a monthly staple of the Singapore Airlines KrisFlyer program. Every month, Singapore Airlines offers 30% off the KrisFlyer miles required for last-minute award travel on a range of different Singapore Airlines and SilkAir routes. The KrisFlyer Spontaneous Escapes deals can be used to book Saver awards in Economy, Premium Economy and Business class, for travel during the following month. The latest Singapore Airlines Spontaneous more... |
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