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The Frequent Flyer Gazette

Thursday, 15 July 2021

Airline Customer Advocate "Ineffective"
There are renewed calls for the Airline Customer Advocate to be replaced by an independent ombudsman, after consumer advocacy group CHOICE found it has failed to resolve airline complaints - especially during COVID-19.
Getting a COVID-19 Test for Travel to NZ
Earlier this month, the New Zealand government introduced mandatory pre-flight COVID-19 testing as a condition of travel from Australia to New Zealand. To travel to New Zealand on a "green zone" flight under the quarantine-free trans-Tasman bubble more...
Plaza Premium Airport Lounge Shuffle  
Plaza Premium has exited the Priority Pass program, while introducing its own lounge visit passes. These are just some of a raft of changes to airport lounge access arrangements that came into effect earlier this month. Here's a summary of what's more...  
  webinar calendar  
Upcoming Frequent Flyer Solutions webinar...
International Travel During COVID-19
8pm (AEST) on Tuesday, 27 July 2021
Since the beginning of the pandemic, travelling in or out of Australia has become a huge challenge. Even if you have a very good reason to need to travel overseas, it's no longer as simple as booking a plane ticket.

Theoretically, Australian citizens and permanent residents have a right to return home (albeit with 14 days of hotel quarantine upon arrival). But with tens of tens of thousands of Australians still stranded overseas, and limited arrival caps, getting a spot on a commercial flight has proven very difficult.

The upcoming Frequent Flyer Solutions webinar will explain how to maximise your chances of successfully returning to Australia. It will also outline the process of applying for a travel exemption to leave Australia, navigating pre-flight COVID test requirements, and more.

For many Australians with itchy feet, New Zealand is currently the only realistic overseas destination. This webinar will also cover the Trans-Tasman Travel Bubble and explore what's next for Australia’s international border arrangements.
This online webinar hosted by Matt Graham will take place at 8pm (AEST) on Tuesday, 27 July 2021! To attend, you must register in advance.
Learn more or register for this webinar
July's Best Qantas Credit Card Sign-up Offers
By applying for a Qantas points-earning credit card with a generous sign-up offer, you could earn up to 150,000 bonus Qantas Frequent Flyer points!

Update on Australian & NZ Border Restrictions
Western Australia has reopened to NT but imposed new restrictions on arrivals from Victoria. NZ has reopened to QLD and SA will resume travel from Brisbane tomorrow.
Upcoming Changes & Expiring Deals
31 Jul
Last Day to Book Half-Price Domestic Flights
31 Jul
Alaska Airlines Withdrawing Emirates Awards
31 Jul
Avianca LifeMiles Will Begin to Expire
31 Jul
Qantas Ending Partnership with TerryWhite Chemmart
31 Jul
Buy American AAdvantage Miles with up to 60% Bonus

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The Australian Frequent Flyer, 2021
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