The Frequent Flyer Gazette

Friday, 3 April 2020

Virgin Axes Complimentary Snacks

Virgin Australia is no longer providing complimentary snacks to Economy class passengers on domestic flights. The airline has also stopped serving tea, coffee, juice and complimentary Happy Hour drinks in Economy class as part of a new "simplified" onboard food and beverage menu. This includes flights to and from Perth, where a full meal is usually served.

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Qantas Suspends In-Flight Meals

Qantas has temporarily stopped serving in-flight meals and most drinks on domestic services, due to the COVID-19 situation. Instead, Qantas passengers will now be served only a complimentary bottle of water and a snack on domestic flights, until further notice. more...

Qantas Cuts Chauffeur Drive Service

Qantas will discontinue its Chauffeur Drive service for Business and First class passengers flying between Australia and London. Complimentary airport transfers will no longer be offered in Australia, nor in London, for new more...

Qantas Extends Lounge Memberships

Qantas has extended the validity of complimentary lounge invitations by six months. Paid Qantas Club members will also receive a six month extension on their memberships. The Qantas Club extensions come as Qantas airport lounges worldwide are more...

COVID-19 Travel Update: 3 April 2020

This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Friday, 3 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the more...

Upcoming Webinar...

Navigating Airlines & Loyalty Programs during COVID-19

The coronavirus crisis has impacted all of us. But the airline and travel industry has been hit particularly hard, causing unprecedented changes to the way we travel. Many of us are now left with travel bookings we cannot use, but airlines and hotels are not making it easy to get a refund.

In the upcoming Frequent Flyer Solutions webinar, Matt Graham will explain how to navigate the refund and cancellation policies of the major airlines and hotel chains.

Matt will also discuss how frequent flyer and loyalty programs have responded to this crisis, and what to do with your frequent flyer points at this time. You may be eligible for a status extension or bonus status credits. Some lounge invitations and memberships have also been extended.

Join Matt at 8pm (AEST) on Thursday, 16 April 2020 to find out how frequent flyers can navigate airlines and loyalty programs during the COVID-19 crisis.

*** CLICK HERE FOR MORE DETAILS ***

Finnair Charging for Business Class Seat Selection

Oneworld's Finnair has begun charging Business class passengers extra for seat selection. Passengers with Business class tickets are now being asked to shell out up to $271.40 per flight to choose a seat. On a return Finnair more...

Opinion: Stop Blaming Australians For Being Stranded Overseas

There are currently thousands of Australians that are still stranded overseas and are desperately trying to get home. Many of their stories have come out in the media over recent weeks. Perhaps the most extreme stories have come from Australians stuck in more...

Earn & Redeem Qantas Points on Royal Air Maroc

It's now possible to earn and redeem Qantas points, and earn status credits, for Royal Air Maroc flights as the Moroccan airline officially joins the Oneworld alliance.

Upcoming Changes & Expiring Deals

12 Apr

Up to 100% Bonus AAdvantage Miles on Purchases

15 Apr

Qantas Cuts Chauffeur Drive Service

The Australian Frequent Flyer, 2020

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