The Frequent Flyer Gazette

Friday, 13 December 2019

Qantas Forces Business Class Passenger to Accept Downgrade

A Qantas Business class passenger has vowed never to fly with the airline again, after they were forced to accept a downgrade to Economy on an overnight international flight.

Janet Riddell had paid for a Business Class ticket on Qantas flight QF80 from Tokyo Narita to Melbourne. The ticket was booked seven months in advance. At check-in, this member was advised that the flight was overbooked in Business class and they were being downgraded. This person had been selected to receive a downgrade as they only had Bronze Qantas Frequent Flyer status.

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Qantas Expands KLM, Air France Partnership

Qantas has significantly expanded its partnership with Air France and KLM. It's now possible to earn and redeem Qantas points on all Air France and KLM flights, and Qantas frequent flyers can also enjoy some tier benefits when flying with the two European carriers. Until now, Qantas has only offered codeshares on a limited selection of Air France and KLM routes between Singapore, Hong Kong and Europe. Under the new partnership, you can more...

Jetstar Pilots Strike: 100+ Flights Cancelled

Jetstar has been forced to cancel over 100 flights this weekend due to strike action being taken by the airline's pilots. Jetstar will cancel 30 services on Friday 13 December, 44 services on Saturday 14 December, and 46 flights on Sunday 15 December 2019, with most of the cancelled flights on Jetstar's domestic network. But the airline says that around 80% of flights will operate as scheduled, and they expect 95% of passengers to more...

First Class Membership with Frequent Flyer Solutions

In addition to their popular Premium Economy and Business Class memberships, Frequent Flyer Solutions is proud to offer a First Class membership level.

When you fly in First Class, you can expect an unparalleled level of service and exclusive benefits. And that's exactly what you'll receive as a First Class member of Frequent Flyer Solutions! This really is the ultimate resource for frequent flyers.

In addition to all Business Class benefits - which include access to all training courses and webinars - First Class members receive:

A complimentary, one-on-one frequent flyer points consultation session
Award Flight Assist credit
Help Desk access
Complimentary AFF GOLD membership
Access to the entire library of past Frequent Flyer Solutions webinars

** LEARN MORE ABOUT FREQUENT FLYER SOLUTIONS MEMBERSHIP **

El Al Trials Melbourne to Tel Aviv Flights

Israeli airline El Al will test the waters with three non-stop flights from Melbourne to Tel Aviv during April and May 2020. Tickets are now on sale for the trial flights, and you can even earn Qantas points. If the trial proves that the flights are commercially feasible, the airline could add year-round service direct to Israel from Melbourne. The El Al flights to Tel Aviv will depart Melbourne on 4 April, more...

Cathay Changes Asia Miles Expiration Policy

Cathay Pacific's Asia Miles frequent flyer program will change the way in which miles expire from 1 January 2020. Currently, Asia Miles have a fixed expiry date of 3 years after they are earned. Regardless of how actively you earn or redeem miles, they will always expire if not fully used within 3 years. This is problematic because it's very difficult for the average frequent flyer to more...